FAQ

GAME:PAD & VR:CONTROLLER

How do I set up my Bluetooth controller?

1. Turn on the controller by pressing the power button. A short press of the power button triggers reconnect mode and a long press starts pairing mode.

2. Make sure Bluetooth is enabled on your device and that the controller is visible in your device's Bluetooth menu. If that doesn't work, try turning Bluetooth on and off until the device is discoverable.

Reconnect Mode: Slowly pulsing LEDs triggered by pressing the power button. This mode is used to reconnect the controller to a device to which it was previously connected.

Pairing mode: Fast pulsing LEDs triggered by a long press of the power button. This mode is intended to connect the controller to a new device.

1. Before troubleshooting, make sure the device is fully charged! An insufficiently charged battery can lead to the following problems:

• Pairing the controller with your device.
• Reconnecting the controller to your device.
• Unexpected disconnections while using the device.
• Gameplay issues while using the controller in a game.

2. To charge the controller, please use the included USB charging cable.

Attach one end to the controller and the other end to an available USB port on your computer or to a USB power adapter. While the device is charging, the LED indicator will be on. Once the controller is fully charged, the LEDs will stop glowing.

3. My controller cannot be connected to my device.

Please make sure the controller is in pairing mode (fast pulsing LEDs). If you have previously connected the controller to another BT device, make sure the controller has been unpaired before attempting to connect to a new device.

4. My controller is plugged in and charging but doesn't seem to be working.

Make sure the BT device you want to connect the controller to is powered on. Unpair the controller from your BT device and start the connection process from the beginning.

5. Unpairing

You can pair your mobile device (Android, iOS or other), PC or Mac with a BT controller. Once a BT controller is paired, it will appear in the BT menu in the "connected devices" list, making reconnection easier and potentially automatic for future use. To prevent the controller from automatically connecting to such a BT device, it must be unpaired. Select the unpairing option when the connected controller appears in your device's BT devices list. Once disconnected, the controller will disappear from the list of paired devices.